Privacy Policy
At Kent iPhone Repair, we are committed to protecting your privacy and handling your personal data with care and transparency. This policy explains how we collect, use, and store your information when you use our website or contact us for mobile iPhone repair services.
What Information We Collect
When you contact us via our website, phone, WhatsApp, or email, we may collect:
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Your name
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Your phone number or email address
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Your location (e.g. postcode or town)
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Your iPhone model and details of the issue
We only collect the information we need to provide a fast and accurate service.
How We Use Your Information
We use your information to:
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Respond to your enquiry or repair request
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Provide quotes and confirm bookings
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Carry out your repair at the agreed location
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Follow up for service quality or reviews (optional)
We do not use your data for marketing unless you have specifically asked to be contacted about future offers or updates.
How Long We Keep Your Information
We only retain your information for as long as necessary to:
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Complete your repair
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Provide basic aftercare (e.g. warranty confirmation)
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Meet legal or tax-related obligations
Typically, we retain customer messages for up to 12 months.
Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Ask us to correct or delete your data
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Withdraw your consent at any time
To make a request, please contact us using the details below.
Contact
If you have any questions about your privacy or how we handle your data, please contact:
Phone / WhatsApp: 07758 115476
Website: kentiphonerepairs.co.uk
Data Controller: Kent iPhone Repair, Kent, UK