How to Fix Charging Port on iPhone (And When to Call a Pro)

If your iPhone has stopped charging or only works at a certain angle, you’re not alone. Charging port issues are one of the most common reasons people book iPhone repairs in Kent.

In this post, we’ll explain how to fix charging port on iPhone at home — and when it’s better to leave it to a trusted technician.

1. Check for Dust and Debris

Over time, fluff and dirt can build up inside your charging port — especially if you keep your phone in your pocket. This prevents a proper connection.

What to do:

• Use a toothpick or SIM removal tool very gently to remove debris.

• Hold the phone upright with a torch shining into the port.

• Avoid anything metal (like pins or tweezers) — these can damage internal pins.

2. Try a Different Cable or Charger

Sometimes it’s not the port at all. Damaged or low-quality cables can cause:

• Loose charging connections

• Slow or inconsistent power

• Charging that only works one way round

Try:

• A different Lightning cable (ideally an official Apple one)

• A new charging plug

• Charging from a different wall socket or USB port

3. Restart Your iPhone

Software bugs or a frozen background process can prevent proper charging detection. Restarting can clear temporary glitches — especially after an iOS update.

4. Inspect for Liquid Damage or Corrosion

If your iPhone’s been exposed to water, corrosion inside the charging port can stop it working entirely.

Look for:

• Green or white residue inside the port

• Visible rusting or discolouration

• Error messages like “Accessory Not Supported”

If you suspect liquid damage, don’t keep trying to charge it — this can cause further damage.

5. When to Call a Professional

If your iPhone still won’t charge after cleaning, testing cables, and restarting, the issue may be:

• A damaged dock connector (often needs replacement)

• A loose internal connection

• Damage to the charging IC chip on the logic board

These aren’t fixable at home — but don’t panic. At Kent iPhone Repair, we offer fast, on-site charging port repairs with no fix, no fee.

Whether you’re in Canterbury, Maidstone, or Folkestone, our mobile service comes to you — usually fixing charging issues in under 30 minutes.

6. How Much Does Charging Port Repair Cost?

Prices vary depending on model and damage, but typically range from £40 to £70. You’ll always get a quote before we begin — and if we can’t fix it, you won’t pay a thing.

For more details, visit our iPhone Charging Port Repair page or get in touch today.

Final Tip

Sometimes what seems like a charging port issue is actually a battery problem. If your phone loses charge quickly or shuts off unexpectedly, see our guide to battery replacement instead.

If you're unsure what's wrong, we're happy to take a look. Contact us for a free diagnosis — we'll get you powered back up in no time.