Mobile iPhone Repair in Kent - We Come to You

If your iPhone needs fixing, you have two options. You can take it to a shop — find parking, queue, leave it for hours, come back, hope it's ready. Or you can stay exactly where you are and have a repair technician come to you. At KiR, we do the second one.

Mobile iPhone repair across Kent, at your home or workplace, most days by appointment. Here's everything you need to know.

Why Mobile iPhone Repair Makes More Sense Than a Shop

The traditional repair shop model was built around the assumption that customers had no alternative. You broke your phone, you went to the shop, you waited. That's changed.

A mobile repair service eliminates every friction point in that process:

No travel. You don't need to find a shop, get there, and get back. The repair comes to wherever you already are — your home, your office, a site you're working on, your kitchen table while the kids are at school.

No waiting around. With a shop, your phone goes in and you either wait or come back later. With KiR, the appointment is yours. The technician arrives, does the repair in front of you, and leaves. Most repairs take around 30 minutes.

No queue. We work by appointment. There is no number to take, no other customers ahead of you, no "we're just finishing off another job."

No separation anxiety. Handing your phone to a shop and walking away is uncomfortable. Your whole life is on that device. With a mobile repair, you can watch the entire process if you want to. Nothing leaves your sight.

Discreet, with no fuss. Sometimes you just don't want to walk into a phone repair shop on the high street. Maybe it's a work phone. Maybe it's nobody's business. A technician coming to your door or meeting you at your workplace is a far more private way to get a repair done.

Where We Cover in Kent

KiR operates across a wide area of Kent, with Ashford as our base. We cover:

Ashford and surrounding villages — including Tenterden, Wye, Charing, Headcorn, and the villages of the Weald

Folkestone and the coast — Folkestone, Hythe, Sandgate, and the surrounding area

Canterbury and East Kent — Canterbury city and the towns and villages east toward the coast

Maidstone — Maidstone and the surrounding mid-Kent area

Deal and Sandwich — Deal, Sandwich, and the surrounding East Kent coast

If you're not sure whether we cover your area, just get in touch with your postcode. If we can reach you, we will.

What We Repair

KiR specialises exclusively in iPhone. Not Android, not tablets, not laptops — iPhone.

That focus matters, because it means every repair we carry out is something we've done many times before, on the exact model you have.

Screen replacement — cracked, shattered, unresponsive, flickering, green lines, black screen after a drop. We carry screens for all current iPhone models and replace them on-site.

Battery replacement — if your iPhone is dying too fast, shutting down at 30%, or only working when plugged in, a battery replacement typically costs from £50 and takes around 30 minutes. We carry parts for all models from iPhone X through to the current iPhone 16 range.

Charging port repair — if your phone won't charge, only charges at a certain angle, or keeps disconnecting, the charging port may need cleaning or replacing. We diagnose and fix charging port faults on-site.

Camera repair — blurry photos, a cracked lens, a camera that won't focus or shows a black screen. Front and rear camera repairs carried out at your location.

Speaker and microphone repair — muffled audio, no sound on calls, people can't hear you. Speaker and microphone faults are often straightforward repairs done in a single visit.

Water damage assessment — if your iPhone has been dropped in water or exposed to liquid, bring it to us as quickly as possible. Early assessment significantly improves the chances of a full recovery.

How It Works

1. Get in touch with your details Message us with your iPhone model, what the problem is, and your postcode. We'll confirm we cover your area and give you a clear, no-obligation quote.

2. We agree an appointment We'll find a time that suits you — at home, at work, or wherever is most convenient. Most appointments are available the same day or next day.

3. We come to you A KiR technician arrives at the agreed time with the parts and tools needed for your repair. No surprises, no hidden costs.

4. The repair is done in front of you Most repairs take around 30 minutes. You can watch, carry on with your day, or put the kettle on. When it's done, your phone is tested and handed back to you.

5. You only pay if it's fixed If we can't fix the problem, you don't pay. No call-out fee, no diagnostic charge.

Frequently Asked Questions

Do you charge a call-out fee? No. There is no call-out fee regardless of where you are in our coverage area. You only pay for the repair itself — and only if we successfully fix the problem.

Can you come to my workplace? Yes. Many of our customers prefer a workplace visit — it means zero disruption to their day. As long as there's somewhere for the technician to work, we'll come to you at work.

How quickly can you come out? Most days we can offer a same-day or next-day appointment, depending on availability. Get in touch early in the day for the best chance of a same-day slot.

Do you carry parts for newer iPhones like the iPhone 15 and 16? Yes. We carry parts for all current iPhone models including the full iPhone 15 and iPhone 16 range.

What if you can't fix my phone? You don't pay anything. No fix, no fee — and no call-out charge either.

Is a mobile repair as good as a shop repair? The repair quality is identical. The same parts, the same techniques, the same 12-month warranty on every job. The only difference is that we come to you rather than the other way around.

Do I need to be present for the repair? You don't need to watch, but someone does need to be there to hand over the phone and collect it. Most people are in the background getting on with their day while the repair is done.

Book a Mobile iPhone Repair in Kent

Tell us your iPhone model, what's wrong, and your postcode. We'll confirm availability and give you a quote — no obligation, no hard sell.

Book your repair →

KiR covers Ashford, Folkestone, Canterbury, Maidstone, Tenterden, Hythe, Deal, Sandwich, and the surrounding areas of Kent. iPhone specialists only. 12-month warranty on all repairs.